When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Over are the days of the reactive IT help desk with a basic mandate of recording and responding to IT issues from end users. The help desk now sits at the core of an organization’s IT service ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

CONSHOHOCKEN, Pa., May 2, 2019 /PRNewswire/ -- Razor Technology, an award-winning end-to-end IT and cloud solutions provider, today announced a series of next-generation improvements to its ...