I love Express Script, they are great! I get my meds cheap and the pharmacist are all helpful. I cannot say that for all customer service people but they do a great job as well. Just like every ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

Adheesh Ori, senior director within Accenture Song, South Africa, says the South African automotive landscape is clearly evolving, not only through technology or electrification, but in the mindset of ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

In a remarkable departure from industry stereotypes, a northern Durban taxi association has recognised and rewarded drivers ...

Dec. 26 often passes unnoticed in the Philippines. After all, the lechon is still here, and the holiday lull has settled in. But for Christians, it’s St. Stephen’s Day, a ...

Video marketing brings brand exposure while building trust with customers. Learn five strategies for building brand trust and ...

Gryphon ONE for Salesforce is now available on Salesforce AppExchange here.