阿里妹导读文章内容基于作者个人技术实践与独立思考，旨在分享经验，仅代表个人观点。背景近几年，随着基模能力的快速升级与迭代，Agent 领域迎来了爆发式的增长。特别是近期，像 Cloud Code、Codex、OpenClaw、Hermes ...

RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...

Salesforce Inc. (NYSE: CRM) is one of the cheap AI stocks to buy according to analysts. Earlier on April 15, Salesforce ...

Through a partnership announced today, Jacada Agent Scripting solutions will be available through a new strategic partnership with Collab, a European multimedia contact center provider fully based on ...

Altitude Software and Spanlink Communications today announced a partnership that enables Spanlink to resell Altitude's agent script development tools and unified desktop solution. These offerings ...

AMP is the Industry’s First Generative AI Agent Management Platform that Makes Customer Service Calls as Easy as Talking to a Friend Parloa’s innovative AI Agent Management Platform (AMP) ushers in a ...