面对日本呼叫中心行业长期面临的劳动力短缺与运营成本高企的双重挑战，软银（SoftBank Corp.）正联合微软，通过构建基于 Microsoft Azure AI（包括 Azure OpenAI 服务及 AI Foundry 模型栈）的下一代智能客服平台，推动客户服务领域的数字化与智能化转型。 一、战略驱动：从“辅助”到“自动” 软银的转型目标是打造一个具备人类服务水准、零等待时间且能 24/7 ...

Azure database savings plans cut cloud costs across SQL, PostgreSQL, MySQL and Cosmos DB. Unlike reservations, Azure savings plans offer cross-region, cross-service flexibility with simpler pricing.

The cloud security landscape has evolved dramatically by 2026, with Azure SQL Managed Instance (MI) now operating under a strict Zero-Trust framework that prioritizes data-centric defense over ...