Add Yahoo as a preferred source to see more of our stories on Google. The operator of a group of boiler room-style call centers in Everett faces up to 20 years in prison for defrauding more than 1,000 ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

TP (TEPRF.PA), opens new tab slashed its full-year revenue and profit guidance on Tuesday, as a "highly volatile business environment" in the United States hit its language services and recruitment ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...