Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. According to a recent Prosper Insights & Analytics survey, over one ...

The rise of customization has the industry scrambling to figure out how to retrofit a system meant to create massive numbers of the same thing over and over into one that’s nimble enough to produce ...

Leaked iOS 27 features reveal a new Home Screen 'Undo' button and a Liquid Glass opacity slider and more, coming September.

Apple's most important and anticipated update is now live for users, as iOS 18 is now available for all to download and install to get the latest experiences on iPhones. Users who have eligible ...

Customization, personalization and localization are key elements of the new Lids store format, which the retailer rolled out to 20 stores in 16 states this month. The stores’ redesigned customization ...

When every customer expects you to know them yet resists being known too well, marketing enters a delicate tension. The future of marketing automation lies in finding equilibrium to scale ...

While consumer spending is holding steady, there is a structural change in the market that is driving retailers to evolve. “It’s access vs. ownership for Millennials,” said Dana Telsey CEO and Chief ...

Adore Me has begun using artificial intelligence to bring personalization to a highly personal industry: intimates. The Victoria’s Secret-owned brand launched a generative AI-powered design tool ...

As consumers, we assume brands will cater to our individual needs. I’m no longer surprised when a marketing text addresses me by name or mentions other personal details about me. In fact, I’ve come to ...

Accessories are all the rage this season, and the experts say they communicate for you without a single word. So how do you accessorize, and what, exactly, are your accessories saying? We have the ...