A deep understanding of the customer journey is the foundation of a great customer experience. Dynamics 365 provides a comprehensive view of customer interactions across various touchpoints, enabling ...

Dynamics 365 Contact Center elevates customer experience by offering seamless interactions through preferred channels (voice, SMS, web, email, and social media), integrated with CRM systems for ...

今天，我们宣布为整个微软商业应用产品线，带来由全新一代人工智能驱动的产品升级，智能 Copilot副驾驶®推出国际版智能 Copilot副驾驶®for Dynamics 365（” 智能 Copilot副驾驶® for Dynamics 365”），为各项商业应用全面引入互动式的人工智能助手。 我们最近针对 ...

VANCOUVER, BC, March 4, 2026 /CNW/ - Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot offering into Dynamics 365 CE packaged ...

Microsoft made big waves this year with its ChatGPT investments and generative artificial intelligence enhancements to Bing search and its Edge browser — for better or for worse. Today, it went down ...

The launch builds on Catapult's earlier Slingshot packages for Dynamics 365 Business Central, including Finance and Distribution. With Slingshot for Sales and Slingshot for Customer Service, Catapult ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...