Southwest Airlines’ unique approach to customer experience is changing. They recently announced that they will not only abandon their long-time practice of letting passengers choose their seats as ...

Extreme temperatures have caused problems for the beverage service on some Southwest Airlines flights, with hot cans exploding when opened. There are things we expect from high temperatures, like ...

Exploding soda cans have injured 20 Southwest Airlines flight attendants this summer. A representative told BI that hot weather caused the explosions. High temperatures are scorching the globe this ...

A flight attendant union and Southwest Airlines officials believe they have a viable plan to prevent soda cans from exploding on flights out of Houston and other hot cities — an issue that has ...