New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale Unlike tasked-based AI tools and AI agents, ServiceNow AI ...

At its Knowledge 2026 event, ServiceNow unveiled a major expansion of its Autonomous Workforce—AI specialists capable of completing end-to-end business processes without human intervention—alongside ...

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of Autonomous Security & Risk - show how its recent acquisitions of Armis, Veza ...