If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

From Wi-Fi dropouts to stubborn offline errors, HP printer issues can be maddening—especially when deadlines loom. The good news? Most problems have quick, practical fixes you can try yourself without ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...

An assortment of issues related to recent software updates for HP printers: AIO and processor use Mike Casteel writes: "HP's latest (4.03) drivers for the G85 All-in-one machine are working for my TCP ...

Newer models of HP scanners and Mac OS X Mountain Lion typically work well together without any issues. All you need to do is install the Mac OS X driver software for your scanner, and it should work ...