A new review paper published in AI & Society finds that research on how people form mental models of AI - the internal ...

Digital communication and interaction research within Human–Computer Interaction (HCI) has increasingly focused on achieving high-fidelity re-presentations ...

A new study challenges one of the most widely held assumptions in digital health: that artificial intelligence-powered medical chatbots encourage patients to share more sensitive information. Instead, ...

Human-machine understanding (HMU) represents the next frontier in human-centric technology. By integrating insights from human behavioural data, cognitive science and psychology with artificial ...

Guo’s work stands out in this shift. She brings together product design and systems thinking to create digital experiences ...