Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Gerry Boushelle, associate director of global supply chain clinical-supply manufacturing in Pfizer’s (New York) global research and development division, presented a case study of the company’s ...

Between a pandemic, heightened competition, total supply chain uncertainty, and states shutting down and opening — customers, suppliers, and employees are all in unchartered territory. Despite the ...