Sharon, founder of Unique EQ, excels in 1:1 leadership advisement and customizes tools for teams to maximize their outcomes. At the standing meeting, Kristen noticed her department head wasn’t asking ...

If you’re going to become a successful business owner, you’re going to have to learn to solve problems. You may have a straight-line idea of how you are going to succeed, but there’s no doubt that you ...

Strategic problem solving is a critical business skill, for both management and front-line workers. For management, a large portion of strategic problem solving involves predicting problems that ...

Are you stuck with workplace problems that you can't solve? Make your problem front and center. When you say that you're "a firefighter," you don't mean the firefighter who runs into buildings with ...

The internet has had a profound impact on education and how we learn things, a critical complement to any learning environment. Online university classes, massive open online courses (MOOCs), and even ...

For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.