Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...
Business publications are replete with stories of well-intentioned business initiatives that went awry or caused unexpected adverse effects. Consider the case from 2024 of a popular seafood restaurant ...
I have thoroughly enjoyed reading the brilliant new book by Scott Page, The Model Thinker. Page describes many models we can apply to data in efforts to understand our world and address complex ...
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