A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. His bank said it couldn't recover the funds, which criminals wired from inside his account.

Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

A 90-year-old lost $20,000 to a tech support scam. Learn how criminals trick older adults, the warning signs, and how to stay safe online. Phyllis Weisberg, 90, never thought she’d fall for a scam.

GREEN BAY, Wis. (WBAY) - A Consumer First Alert: There’s a surge in tech support scams we want people to recognize. Scammers are targeting computer users with fake pop-up messages designed to scare ...

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This past week, many agencies celebrated "Safer Internet Day" by sharing tips to help us all be mindful of the importance of staying alert to potential safety and fraud issues online. One area that ...

Cybercriminals are using fake search engine listings to hijack the results for people looking for tech support from brands like Apple, Bank of America, Facebook, HP, Microsoft, Netflix, and PayPal.

Teresa Rogg stood by the kitchen counter in her Quincy home last summer with a phone pressed to her ear, wrapping stacks of $100 bills in tin foil. She then sealed the money in a box, walked out to ...

Microsoft has worked with law enforcement in India and Japan to take down a scam network that has been targeting the elderly in Japan. Pop-up scams pretending to be Microsoft Working with India’s ...

Google is adding a dose of AI to the Chrome browser to protect users from tech support scams. In a blog post, Google says a new version of Chrome arriving for desktops this month will tap “on-device” ...

Cameron Nakashima joins producer/host Coralie Chun Matayoshi to discuss what are technical support scams, why older adults are often targeted, what to do immediately in response to a scary pop up, ...