Not so very long ago, business communications were much simpler. Phone messages were recorded on one machine, and hard-copy documents sat nicely in a physical inbox, awaiting review and filing. It was ...

Most people in the world today are familiar with Skype or other low-cost or free voice calls made via the Internet. Many businesses of all sizes rely on this concept of IP-telephony. What Unified ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. In Jefferson County, N.Y., Cisco’s unified communications platform ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel, a global leader in business communications, announced it has entered exclusive negotiations with Atos to acquire Unify, the Unified Communications and ...

Unified communications as a service brings voice, text chat, meetings, and other communication technologies together into a single integrated platform. Here’s what to look for when shopping for a ...

What You Must Know to Evaluate Unified Communications-as-a-Service Choosing a Unified Communications-as-a-Service (UCaaS) platform is complicated. Here the factors on which to focus—from cloud ...

Cisco fixed a critical flaw this week that affects multiple Unified Communications and Contact Center Solutions products and could be exploited remotely by unauthenticated attackers to execute ...

IP-based unified communications offer a viable option for keeping a business running in the event of a pandemic bird flu outbreak that sends workers to far-flung, flu-free corners of the country to do ...

You’re in the middle of an important call for your company. It could be a game-changer. Here’s the problem: You’re on your landline, the call is running over, and you need to head out to your company ...

Does your team need a cloud-based unified communication and collaboration tool? Cloud-based communication and collaboration tools give your remote and hybrid teams the tools they need to communicate ...

If you and your compliance team are jumping between separate systems just to track Slack messages, email threads, mobile chats and collaboration tools, you're not alone. The digital-first workplace ...