How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

It is well-established that people from various backgrounds often have different collaboration and communication styles.

This post was co-authored by Michael Dello-Iacovo. In 2022, the term "large language model" (LLM) became a household name. ChatGPT was publicly released in November 2022 and quickly grew to 100 ...

Guo’s work stands out in this shift. She brings together product design and systems thinking to create digital experiences ...

Simi Olusola-Ajayi has been selected as the student speaker for Carnegie Mellon University’s 2026 commencement ceremony.