Strategic expansion within existing accounts is driven by customers standardizing on eGain as a centralized hub to replace ...

The easily exploited hole could give an unauthenticated threat actor site admin privileges, even across tenant boundaries.

eGain (NASDAQ:EGAN) reported fiscal third-quarter revenue growth and stronger profitability, while management said demand for ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or watching a ...

At first glance, the email looks legitimate — and that’s exactly why cybersecurity experts say this scheme is so dangerous. Criminals are now exploiting PayPal’s real email system to target ...

The phrase “cash is king” may not have the same ring as it used to, now that more than 40% of Americans, per the Pew Research Center, regularly go a week or more without paying for anything using ...

For mоre than a decade, unified communications platforms promised a clean solution to a messy problem: bring voice, messaging ...

Building web services and documenting RESTful endpoints is no easy task, but testing RESTful APIs has always been a particularly sore point with Spring Boot and Java. Sure, you can test a GET ...

Welcome to Cisco's Third Quarter and Fiscal Year 2026 Financial Results Conference Call. At the request of Cisco, today's conference is being recorded. If you have any objections, you may disconnect.

As Managing Editor, I lead CNET's mobile team, covering news and reviews on smartphones, wireless carriers, AI, wearables and more. I oversee the team's product testing and translate our findings into ...

The accelerated pace of product launches, integrations, and partner activity positions eGain for further competitive ...