Last week, ServiceNow launched its Autonomous Workforce and EmployeeWorks - a product release that felt like a culmination of a lot of groundwork on the vendor’s part, which also gave enterprise ...

Sharath Chandra Macha says systems should work the way people think. If you need training just to do simple stuff, something's wrong ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. ServiceNow CEO Bill McDermott during the recent World Economic Forum in Davos, Switzerland. ...

ServiceNow is a buy because its unified architecture makes it the "operating system" for enterprise AI, allowing it to capture productivity gains even as traditional software seat counts shrink. I ...

CEO William McDermott stated that "Q4 results beat expectations handily, just like we have consistently for years now." He emphasized that subscription revenue growth was 21%, which was "1.5 points ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...

ServiceNow announced a multi-year partnership with OpenAI to bring GPT-5.2 into its AI Control Tower and Xanadu platform, reinforcing ServiceNow’s strategy to focus on enterprise workflows, guardrails ...

ServiceNow has disclosed details of a now-patched critical security flaw impacting its ServiceNow artificial intelligence (AI) Platform that could enable an unauthenticated user to impersonate another ...

A CMDB (Configuration Management Database) is a central repository that stores information about an organisation’s IT assets, called Configuration Items (CIs), and the relationships between them, ...

A fresh partnership announced today isn't just about integration features - it's a bet that whoever controls AI governance and orchestration across the enterprise captures a lot of the value in an ...