ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. ServiceNow made a more forceful case to investors that it can thrive in the age of AI, outlining ...

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New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale Unlike tasked-based AI tools and AI agents, ServiceNow AI ...

ServiceNow Inc. today unveiled a broad expansion of its artificial intelligence platform, stressing governance, security and autonomous execution as foundational requirements for enterprise AI ...

ServiceNow (NOW) announced a plethora of new and expanded collaborations and new platforms aimed at security and transforming "enterprise AI chaos into control" on Tuesday at its Knowledge 2026 event ...

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Nonetheless, Anthropic's revenue is soaring, and there is anecdotal evidence that smaller companies are beginning to use AI tools to design custom software programs, rather than buy them from ...

CNBC's Jon Fortt joins 'Squawk on the Street' to report on his conversation with ServiceNow CEO Bill McDermott. Got a confidential news tip? We want to hear from you ...

ServiceNow AI specialists on Microsoft Agent 365 Marketplace will bring the company’s Autonomous Workforce to the tools employees use daily Governing AI agents is critical, now more than ever, as ...

Zavery, president, COO and chief product officer at ServiceNow, tells CRN that the $7.75 billion acquisition of Armis is allowing ServiceNow to ‘accelerate the roadmap’ on OT (operational technology) ...